About Us

For Theordruaiy customers, the sections below set out the store and its service commitments.

How Theordruaiy handles our store
Theordruaiy is an independent online retailer presenting a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Theordruaiy: service commitments
Our service commitments are straightforward: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

questions and support at Theordruaiy
Questions about our store or products are welcome at Support@Theordruaiy.shop or 9592789415.

Merchant Information
Business name: Theordruaiy
Brand name: Theordruaiy
Email: Support@Theordruaiy.shop
Phone: 9592789415
Physical address: 914 Atwater St, Detroit, Michigan, 48207, United States